FAQ's
Services
Services
Is there any charge for the first visit with a landscape designer?
Yes. Our designers are formally educated, supplemented with continuous training, and have over fifteen years of combined experience which attaches extreme value to their landscaping advice and opinions. Our consultation rate is $50 an hour, with a one-hour minimum fee. Charges are calculated based on the quarter hour thereafter. This fee, paid to the designer upon completion of the visit, covers the cost of our drive time to your property and the time spent meeting with you. Part or the entire consultation fee is redeemable if you opt to utilize our designs services.
What is the on-site consultation?
The on-site consultation between the landscape designer and homeowner serves as the foundation for developing a landscape plan that meets the needs of the client. Through the on-site consultation process the landscape designer will learn of the landscape goals of the client including any tree, shrub and perennial preferences as well as favorite color combinations and the budget (if known). The landscape designer will also answer any questions the client may have concerning landscaping and business practices. Finally, if the client decides to proceed with a landscape design and project bid, the landscape designer will measure and photograph the client's property and begin the landscape design and cost estimate.
What information should I provide at the on-site consultation?
The client should be prepared to provide a general idea of what they want to accomplish with landscaping and a list of any specific trees, shrub or perennials that they would like to be included in the landscape design. Additionally, a copy of the client's lot plan or property survey will be helpful and will reduce the cost of the landscape design.
What happens after the on-site consultation?
If the homeowner requests a landscape design and installation estimate, Orsini Landscaping will prepare a design and estimate using the information gathered during the on-site consultation. Approximately two weeks after the on-site consultation, Orsini Landscaping will present the design to the homeowner along with an estimate to complete the landscape project.
Is there a fee for the landscape design?
Yes. For a residential project, landscape design fees will generally range from $200 to $800 depending on the size and complexity of the proposed landscape area. However, a portion of the landscape design fee is credited back to the client when the proposed landscape project is built by Orsini Landscaping. Generally speaking, it costs the same to build a poorly designed landscape as it does to build a well-designed one, so why not start with a great design? Orsini Landscaping makes a substantial time investment in each landscape design to ensure the client's needs and desires are met by the new landscape and that the new landscape will provide our clients enjoyment and beauty for many years to come.
What guarantee does Orsini Landscaping provide for its projects?
Orsini Landscaping guarantees all trees, shrubs and perennials for one full year from the date of installation. Hardscape items, including brick paver patios and retaining walls are guaranteed to the client for five years from the date of installation.
Are there any limitations on the plant guarantee?
Yes. Orsini Landscaping will replace any plant that does not survive the one-year period one time. However, the one-year guarantee does not cover care neglect (including, but not limited to, under watering, over watering or mechanical damage) or damage caused by abnormal weather conditions, chemicals, animals, fire, flood, tornado, vandalism, theft or other factors beyond our control. The plant guarantee is also voided if the plants are moved from their original placement.
How much can I expect to spend on a professional landscape?
The price of a professional landscape installation depends upon the size and complexity of the project and the size of the trees and shrubs used in the project. An industry rule-of-thumb is that a homeowner's total investment in landscaping (including trees, shrubs, irrigation system, retaining walls, decks and patios) should be 10% to 15% of a home's value. Landscapes can be installed in stages to spread the total cost over several years.
Does Orsini Landscaping provide any landscape maintenance services?
Orsini Landscaping devotes its time and resources on the design and installation of beautiful, four-season landscapes. As such, Orsini Landscaping does not provide any mowing or turf fertilization services. However, Orsini Landscaping can make maintenance suggestions. You can also find maintenance tips in teh "Tips of the Trade" section of our website.
Does Orsini Landscaping accept credit cards?
Yes, we accept MasterCard and Visa.
I am ready to utilize your services. What is the next Step?
Now that you have been introduced to our company and the various services we provide, the next step is to assess your landscaping needs. We have prepared a Customer Questionnaire that will help you establish functional and aesthetic goals, preferences, and budget limits. (The form is available by clicking the Contact Us or Our Services sections of our website) Once you have filled out and returned the questionnaire we will contact you to set up our initial meeting. If you have any questions about the form or additional questions about our services, please contact us at 355-3004.
|
